For when Lockdown Lifts! The Breakout BBQ!

Planning a Family Gathering when lockdown is lifted?
Let us do all the work for you!
  • We come to your home or venue
  • We bring all the food and equipment - Yes, we even being the BBQ!
  • We provide all the Crockery and Cutlery!
  • We cook the food live!
  • We serve!
  • We clear up and leave everything as we found it!
You get great food and service with no hassle! Enjoy your Celebration!

Terms and Conditions

General Terms

  1. Fresh Food Events is the Trading Name of Fresh Food Event Catering Limited. The Registered Office is at Northgates, Dinham Road, Caerwent, NP26 5NT.

  2. Company number 08907518. VAT Registration Number 225705813  

  3. These Terms and Conditions, together with the detail in the Proposal, form the entire agreement between the Client and Fresh Food Events, and are governed by the Law in England and Wales.

  4. The Client’s details are shown on the Order Form.

  5. Fresh Food Events enters into this contract with you, The Client as Named on the Order Form, not your chosen Venue. Where rules imposed by the Venue are contrary to those agreed in The Proposal, we will ask you our Client, to help resolve the position. Ultimately, we take our instructions from you, our Client.

 

Proposal and Order

  1. You agree that the Proposal is strictly confidential between you and Fresh Food Events. It must not be disclosed to any third party.

  2. When you decide to go ahead with us, complete and submit the Order Form Online .

  3. On receipt of your order form, we will invoice you for the Event as shown on the Order Form.

  4. Payment of the Invoice secures the date. All payments should be made by Bank Transfer.

  5. Should you wish to cancel, the Fee will be refunded according to the following schedule;

        14 days before the Event                     100%

          7 Days before the Event                     50%

           Less than 5 days                                NO refund due

    6. Payment of the Balance is due strictly 21 Days before the Event Date.

    7. Meal Numbers and services may be added to after this time but not  reduced.

    8. Pricing is valid for 30 Days. Events are often planned a long time in advance and the cost of ingredients and staffing may increase between the

        time of order and delivery. We will always try to absorb any supplier price increases but reserve the right to pass on any such increases. 

 

Service

  1. We expect to complete Service in three hours (including cleardown) from the agreed dining time. We reserve the right to levy further charges to cover staff costs should attendance be required beyond this time.

  2. Fresh Food Events will use all reasonable endeavours to ensure service is available at the times agreed but cannot be held liable for delays as a result of any and all third party activity, extreme weather conditions or any mechanical breakdown.

  3. All food remains the property of Fresh Food Events until served.

  4. All food is prepared and delivered according to strict guidelines as set down by Monmouthshire County Council – Fresh Food Event Catering Limited’s pertinent Environmental Health Authority (MCCEHO). Specifically, food is prepared and maintained at the required temperatures for the times required by MCCEHO and is subsequently displayed and served in accordance with the same set of rules.

  5. Where any food moves away from FFE Management, (eg where the Client provides their own food as part of the event or takes away leftovers for later consumption), The Client accepts all responsibility for the hygiene of such food and FFE cannot be held responsible for any issues arising from food hygiene matters as a result.

  6. All required catering and waiting staff will be supplied by Fresh Food Events from its experienced Team.

  7. The attendance of Named Individuals cannot be guaranteed unless specifically agreed in writing in advance.

  8. It is sad to have to include this clause, but Fresh Food Events reserves the right to suspend or withdraw service should staff be subjected to abuse in any form. Fresh Food Events will be the sole arbiter of what constitutes “abuse” in any form.

  9. Where Fresh Food Events is using kitchen facilities at your chosen location, we must be afforded exclusive access for Health and Safety purposes. Our insurances may not be valid should guests or other people have uncontrolled / unsupervised access, during service, to the kitchen, which is not a risk averse area.

  10. Any complaint or issues arising during service must be communicated to Fresh Food Events at the time as it impossible to rectify issues after the event.

 

Data and Marketing

   1. By submitting the order form, you agree that Fresh Food Events will hold your contact details for the purposes of service and contact with you.

   2. Your details will not be passed to any third party unless you ask us to introduce you to a specific third party supplier.

   3. You agree that Fresh Food Events can take photographic images of your event for marketing purposes.

   4. Both parties undertake not to make any negative comments regarding the other on social media of any kind.

   5. Any issues should be addressed immediately and directly to Fresh Food Events. We will do our utmost to resolve them at the earliest opportunity.

 

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It''s Personal!

We'll work with you to create a menu to meet your taste, budget and style.

Signature Style..

Exquisite food served in a friendly professional manner...

Our Commitment..

The freshest ingredients, locally sourced, mean exceptional food!